Confused about hard bounces, soft bounces, or rejected emails? Here’s the lowdown… SMTP2GO categorizes all bounces into hard bounces and soft bounces. A rejected email is an email that SMTP2GO blocks due to the recipient being on your suppression list. We do the hard/soft categorization by analyzing the error message sent to us by the recipient’s mail server. If […]
The setup of printers or copiers for scan to email can be a little tricky and may require trying a few different options for it to work successfully. Here are a few tips that we recommend trying, and some settings that are worth double-checking, if you’re encountering issues. Connecting to the host name or IP […]
An Internet Protocol address, more commonly known as an IP address, is a unique set of numbers assigned to a device on the internet or local network. When it comes to sending emails, you can use a dedicated IP or a shared IP. But what’s the difference, and which is the right choice for you? […]
If you’re a high-volume sender (5K+ subscribers) and have been sending gradually and frequently to your subscribers while your list has grown, you can happily skip this post. However, if your list of subscribers is over 5K and you find yourself in one of the following situations, you may want to keep reading to ensure […]
Are you fed-up of providing a substandard email service to your customers? Then resell! As a reseller, you can create separate subaccounts for each of your customers, giving them full visibility into their email delivery activity. Resell and create separate accounts for each of your customers Every paid account with us already has the ability […]
The vast majority of our team is WFH and, as anybody who works as part of a remote team knows, it can get lonesome at times… And this is why try to orchestrate as many ‘in real life’ opportunities as possible! Our European and UK-based teams often meet up at events across Europe, and our […]
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