For more than 170 years, Ghirardelli has been satisfying America’s sweet tooth with premium, decadent chocolate. Founded by Italian chocolatier Domenico Ghirardelli, this once-small venture has grown into one of the country’s most celebrated heritage confectionery brands.
As the oldest continuous bean-to-bar chocolate company in the United States, Ghirardelli is one of the few manufacturers that oversee every stage of production, ensuring top-tier quality from carefully selected cocoa seeds to the final, irresistibly smooth chocolate. While best known for its chocolate bars and signature miniature squares, the company also has a professional products division, supplying food service items, such as indulgent chocolate drinks and sauces, to retailers.
How SMTP2GO Powers Ghirardelli’s Email Communication
So, how does SMTP2GO help Ghirardelli keep its communications running smoothly? We spoke with Adhi Jusuf, Ghirardelli’s IT Infrastructure and Security Manager, based in San Leandro, California, where the company has been crafting its renowned chocolate since 1969.
As one of our long-standing customers, why did Ghirardelli initially seek an SMTP service provider?
“We needed a simple SMTP server that could work to supplement our own Exchange server.”
What specific challenges were you facing?
“Some of our plant devices are firewalled from the global office network, so we required a mail server that could send out warnings and stats reliably.”
How does Ghirardelli use SMTP2GO?
“For spamming… Haha! Just kidding! We use it to send emails without worrying about password expirations due to our Active Directory policy.”
What are the key benefits of using SMTP2GO?
- Simplicity
- Reasonable cost
- Reliability
How was the signup/onboarding experience?
“Easy and straightforward!”
Would you recommend SMTP2GO?
“If I still have friends left… absolutely! It’s simple to use, has an informative portal and is budget-friendly.”
If you’d like to share your experience using SMTP2GO, we’d love to hear from you! Get in touch today.
