The Deliverable Diary

From 6-9 November a few of our team members had the opportunity to travel to Portugal to attend Web Summit 2017. Charlotte, Teresa and I (Louise) represented our Customer Support Team and Callum and Nick travelled from the Development Team. Being part of an international company and working remotely means that we don’t often get […]

Unsubscribe links strike fear in the hearts of many email marketers. Instead of looking at them as a negative, let’s consider how they can benefit us and add value to our customers.

Vodafone has announced today their plan to discontinue their email services in New Zealand after 20 years. If you’re one of the 250,000 people who have been using Vodafone mail up until now, the move is going to affect you when they switch off the service on 30th November. The decision was made as a […]

Since Zendesk’s recent updates, our Knowledge Base has gotten a shiny new upgrade. Here, you’ll find all the info you need about our email delivery, technical details, billing info, API setups and SPF/ DKIM guides. Take a look, have a browse, and let us know if you need any additional assistance. You can email us or get in touch via […]

Gmail has previously announced that “some time” in June 2016, they will be adjusting their DMARC policy. This will mean that you’ll only be able to reliably send emails from a @gmail.com email address through Gmail’s own servers. Any SMTP service other than Gmail’s will no longer be allowed. Yahoo and AOL have already made […]

Xtra New Zealand has recently ceased to offer an SMTP service. If you’ve been sending through them and are now looking for an alternative SMTP service, we’ll be more than happy to help you with the changeover. Whether you’re an early bird or a night owl, we’ve got customer care agents across the globe, so […]