The Deliverable Diary

When reaching out to our clients via email, we’re trying to make a personal connection via a very impersonal channel. This is where storytelling comes in. Email is often a one-way form of communication so if we’re not asking the customers to engage in dialogue with us, we need to find another way to make […]

With Valentine’s Day just around the corner, we thought we’d get in the spirit by taking a look at some luuurve stats! Working on your marketing campaign? Maybe it’s time to take a look at self-love this year! ❤️    

Black Friday is almost here and Christmas is looming! If you didn’t already know, Black Friday is the biggest shopping-holiday that exists today. Some companies actually extend the Thanksgiving holiday for their employees to enjoy this day and spend, spend, spend (how nice!). As Black Friday is so huge, the competition is equally massive. It […]

We understand how frustrating it can be if your emails aren’t sending, so we’ve put together a quick troubleshooting checklist to help. Our Customer Support team are always available but sometimes simple issues can be resolved without needing to wait for a response. By following our troubleshooting tips, you’ll be able to rule out some […]

If you’ve followed our tips to prevent your email going into spam folders but you’re still having issues, your email formatting may be to blame. In order to determine which emails are accepted by recipient servers, mailbox providers follow RFC protocol on email formatting and content. In the last number of years, in order to […]

It’s safe to say, we’ve ALL sent an email at one point or another and that many of us send emails on a regular basis. But, does anyone know how email works? As part of our “Made Simple” range, the infographic below outlines the four main steps on email delivery and we’ve made it as simple and […]