The Deliverable Diary

Return-paths… Not the most exciting of routes but it’s a path anybody sending email needs to stroll down every once in a while. What is the return-path? The return-path determines where non-delivery reports (NDRs) or bounce notifications are sent when an email is unable to reach its intended recipient. While the return-path matching the sender […]

For maximum email delivery rates and better branding, we require adding verified senders. Adding verified senders to your account means that SPF and DKIM are automatically handled by us. To be allowed to send through your account you must send from a verified sender. We offer two options to achieve this that include verifying your sender […]

Email is crucial for business, but needs may vary from company to company, and person to person, which is why there are many different ways you can integrate with SMTP2GO.  So let’s go through them… Classic SMTP Connect using the SMTP protocol and send email directly from your email application. This is the most common […]

This post answers questions we receive from customers migrating to SMTP2GO from another ESP / SMTP provider. Frequently Asked Questions: Do you have a free plan? Yes, the free plan allows 1,000 emails per month and has a limit of 200 emails per day (a 25-per-hour limitation applies if no sender domains are verified). It […]

Confused about hard bounces, soft bounces, or rejected emails? Here’s the lowdown… SMTP2GO categorizes all bounces into hard bounces and soft bounces. A rejected email is an email that SMTP2GO blocks due to the recipient being on your suppression list. We do the hard/soft categorization by analyzing the error message sent to us by the recipient’s mail server. If […]

The setup of printers or copiers for scan to email can be a little tricky and may require trying a few different options for it to work successfully. Here are a few tips that we recommend trying, and some settings that are worth double-checking, if you’re encountering issues. Connecting to the hostname or IP address […]