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We understand how frustrating it can be if your emails aren’t sending, so we’ve put together a quick troubleshooting checklist to help.

Our Customer Support team are always available but sometimes simple issues can be resolved without needing to wait for a response. By following our troubleshooting tips, you’ll be able to rule out some common problems lickety-split.

Our step-by-step setup guides include all the information you need to start sending through your SMTP2GO account. If you encounter a problem, it’s worth comparing your settings to the relevant guide to make sure you don’t need to make any tweaks. Our blog also features some common problems that often crop up with some mailing programmes.

If you need some assistance with your Sender Domain, check out our support post here.

troubleshooting tips infographic from smtp2go

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