On the hunt for an SMTP provider and don’t know what to look for? Take a look at the competitor comparison chart below to help ease your decision.
When looking for an external SMTP provider, there are many things that you’ll need to take into account. Will my emails be delivered? What features are on offer? Is there a reliable support team? Will I be able to access and monitor delivery reports? And, above all, how much is it going to cost me?
Below, we have listed some of the most important features to think about when opting for an external SMTP provider and have compared those features with the ones available at SMTP2GO and those of our top competitors.
Want to compare other providers? Check out our interactive comparison table!
Competitor Comparison Chart
| SMTP2GO | Sendgrid | Mandrill | Mailgun | |
| 24/7 Support: Ticket, Chat, Phone | Yes (all platforms) | Yes (all platforms) | Yes (Tickets only, paid accounts only) | Yes (Tickets only) |
| G2 Crowd Rating | 4.6/5 | 3.7/5 | 4.2/5 | 4.4/5 |
| SPF & Personalised DKIM | Yes | Yes | Yes | Yes |
| Dedicated IP Included (High Volume Plans) | Yes | Yes | Yes | Yes |
| Authentication Types | SMTP password, email address or IP | SMTP password | SMTP password | SMTP password |
| Free Plan & Length | Yes (unlimited) | Yes (30 days) | Yes (unlimited) | Yes (unlimited) |
| Reports & Bounce Tracking | Yes | Yes | Yes | Yes |
| Open Rates | Yes | Yes | Yes | Yes |
| Worldwide Servers | US, EU, NZ/Aus, Singapore | US, EU | US | US |
| Money Back Guarantee | Yes (30 days) | No | No | No |
| API & Webhook | Yes | Yes | Yes | Yes |
| Optional Archiving | Yes | No | No | No |
| Email Testing Feature | Yes | No | Preview testing | No |
SMTP2GO in More Detail
Our Support Team
The support team here at SMTP2GO is definitely worth a second mention. They are a mix of Brits, Americans, Irish and Kiwis that also offer support in Spanish and French. You will always find a support agent online and can expect a timely, knowledgeable response. We know how frustrating it can be waiting for advice or support, so it was extremely important for SMTP2GO to invest in a top-notch support team. You can contact them 24 hours a day via our live chat, by opening a ticket or over the phone.
Our Review Team
As well as our support team, we have a dedicated review team to ensure that our IP addresses remain off those blacklists. If by some chance the IP address you are using becomes blacklisted or similar, we will switch your email traffic over immediately. It is very important for us to keep the reputation of our IP addresses which is why we maintain extensive and strict terms of service.
Worldwide Servers
By using special routing technology, you will automatically connect to the closest server (geographically), which is great for sending speed. If you are located outside of Europe but would like your emails to be sent via our European servers; then you can request to switch permanently to send via our Amsterdam data centre. This will come in handy when the General Data Protection Regulation (GDPR) is officially introduced. We also have a number of US-based servers; therefore, if you are based in the US and want your emails to remain in the US, job done.
How Much Does it Cost?
There are a variety of plans available at SMTP2GO which are based on the number of emails you would like to send per month. All plans from 100,000+ emails per month come with a dedicated IP and access to our email testing feature. To find out more about the plans we have available, please take a look at our pricing page.
What Do Our Customers Have to Say?
“We’ve tried SendGrid and a few other ‘market leaders’, however, SMPT2GO was the only mail sender that worked 100%. Excellent product, easy to set-up, easy to govern and edit and excellent support. Absolutely throughly recommended – price is also extremely fair.”
“Fast, reliable, good features. I set it and forget it. SMTP is not something you should need to think about on a daily basis and SMTP2GO makes that happen with a service that just works correctly. Nice portal and fast customer service.”
“No drama, ever!”
If that’s not enough to convince you, try SMTP2GO for free and let us know what you think.
