On the hunt for an SMTP provider and don’t know what to look for? Keep reading to help ease your decision.
When looking for an external SMTP provider, there are many things that you’ll need to take into account. Will my emails reach the inbox? What features are on offer? Is there a reliable support team? Will I be able to access and monitor delivery reports? And, above all, how much is it going to cost?
Below, we have listed some of the most important features to think about when opting for an external SMTP provider.
Want to compare how SMTP2GO stacks up against other providers? Check out our interactive comparison table!
We also introduce our SMS messaging feature this year. SMS messaging gives you the ability to send SMS messages via plain text email or our API. You can also receive replies from the recipient and view these in our app and in your email account. This service is ideal for customers who wish to include an SMS communications method and would like to manage this through our dashboard.
Our Support Team
The support team here at SMTP2GO is definitely worth a second mention. You will always find a support agent online and can expect a timely, knowledgeable response. We know how frustrating it can be waiting for advice or support, so it was extremely important for SMTP2GO to invest in a top-notch support team. You can contact them 24 hours a day via our live chat, by opening a ticket, or over the phone. That’s why we took GOLD in the 2021 Stevie Awards Customer Service Department of the Year – Computer Services.
Our Review Team
As well as our support team, we have a dedicated review team to ensure that our IP addresses remain off those blacklists. If by some chance, the IP address you are using becomes blacklisted or similar, we will switch your email traffic over immediately. It is essential for us to keep the reputation of our IP addresses which is why we maintain extensive and strict terms of service.
By using special routing technology, you will automatically connect to the closest server (geographically), which is great for sending speed. If you are located outside of Europe but would like your emails to be sent via our European servers; then you can request to switch permanently to send via our Amsterdam data center which is handy for General Data Protection Regulation (GDPR). We also have a number of US-based servers and Australian servers.
There are a variety of plans available at SMTP2GO which are based on the number of emails you would like to send per month. All plans from 100,000+ emails per month come with a dedicated IP and access to our email-testing feature. To find out more about the plans we have available, please take a look at our pricing page.
What Do Our Customers Have to Say?
“We’ve tried SendGrid and a few other ‘market leaders’, however, SMPT2GO was the only mail sender that worked 100%. Excellent product, easy to set-up, easy to govern and edit and excellent support. Absolutely thoroughly recommended – price is also extremely fair.”
“Fast, reliable, good features. I set it and forget it. SMTP is not something you should need to think about on a daily basis and SMTP2GO makes that happen with a service that just works correctly. Nice portal and fast customer service.”
“No drama, ever!”
If that’s not enough to convince you, try SMTP2GO for free and let us know what you think!