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We’re delighted to announce that SMTP2GO have won a bronze Stevie Award!

Front-Line Customer Service Team of the Year – Technology Industries – Computer Services & Software – Less Than 100 Employees.

(Phew, that’s a mouthful!)

A team of judges review applicants for the Stevie Awards and nominate them for achievements in business across more than 60 nations. The awards have been ongoing since 2002. Two of our customer support agents, Brianna and Dominique, travelled to Las Vegas to attend the award ceremony. Brianna accepted the bronze award on our behalf.

To apply, we submitted our pitch, “Customer Service done right” to show exactly what customer service means to us. We believe that happy customers means a better business, so looking after our clients is a huge priority for us.

Check out what makes our team of customer service agents stand out in the presentation below.

Did you already know that there are many different ways to get in touch with us if you have a query or any issues? You can email us, chat with us on our website, drop us a line on our contact page or submit a ticket from within your account dashboard. You can also get in touch on Facebook or tweet us. We’re available on the phone too, and if you really want, you can even write us a letter by snail mail! If you happen to be in Christchurch, feel free to pop in and say hi. We’re friendly, we promise!

Did you know that our support is also available in multiple languages? Although English is our main one, some of support staff also speak Spanish and French. If you’re technical or not, don’t worry, we can cut down the tech speak and explain everything in simple terms.

We’re always looking for feedback from our customers, so please feel free to get in touch, and see what it is that makes our customer service so special.

SMTP2GO: Customer service, done right.
SMTP2GO: Customer service, done right.
SMTP2GO: Customer service, done right.
SMTP2GO: Customer service, done right.
SMTP2GO: Customer service, done right.
SMTP2GO: Customer service, done right.
SMTP2GO: Customer service, done right.
SMTP2GO: Customer service, done right.
SMTP2GO: Customer service, done right.
SMTP2GO: Customer service, done right.
SMTP2GO: Customer service, done right.
SMTP2GO: Customer service, done right.
SMTP2GO: Customer service, done right.

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