The Deliverable Diary

The internet can be a wonderful place, but there are also dangers lurking in dark corners. Online bullying, threats, harassment, stalking and abuse are all commonplace in cyberspace, especially since the increase in internet usage over the past few years. According to the International Telecommunication Union (ITU), during the COVID-19 pandemic, Internet user ranks grew […]

Archiving your business emails has a number of benefits across a number of sectors for both commercial and financial reasons. Let’s back up a little bit first Before we delve into the reason why you should start archiving, it’s important to know that email archiving is not the same as an email backup. An email […]

Did you know that the average worker spends 28% of their time managing their emails? That’s more than 11 hours per week! Dictation could help you to save hours writing emails as speech-to-text is three times quicker than typing. Let’s take a look at the numbers… The average person types 40WPM The average person speaks […]

Billions of emails are sent each and every day (about 333.2 billion emails, to be precise, which works out at more than 3.5 million emails per second). Yet do we always use the correct sign off, for the right occasion? Apparently not! Here we look at how best to sign off your professional emails… It […]

For our support team, SPF-related questions crop up a lot! But since 2019, when we switched from SPF/DKIM verification to VERP (Variable Envelope Return Path), we do all the SPF bizzle behind the scenes!  What is SPF (Sender Policy Framework Record)? Updating your SPF record is extremely important when using an external SMTP provider. When […]

Although most have stepped away from SMS for personal interactions, interactions with businesses via SMS are on the rise with many companies looking to invest in SMS communication, particularly since the pandemic. Source: eMarketer SMS marketing  SMS marketing is the use of SMS to send marketing messages to opt-in recipients and is best used for short […]