The Deliverable Diary

To send a correction email or not? We’ve all been there… You’ve spent hours crafting the perfect email: proofreading every word, testing every link and hitting send with TOTAL CONFIDENCE! But then, horror of horrors, you realize you’ve made a blunder. Maybe you’ve misspelt someone’s name, sent the wrong offer, or included a broken link. […]

Email marketing is still one of the most powerful digital communication tools, but success hinges on a deceptively simple metric: open rates. Why do some emails get opened instantly while others are ignored or deleted? The answer lies in human psychology – specifically how we process curiosity, relevance, trust and timing. At the heart of […]

Your team spent hours crafting the perfect campaign. The copy is sharp, the segmentation is precise, and the offer is compelling. So why are results disappointing? The culprit might not be your strategy. It could be something far more technical, and far more fixable: email deliverability. For agencies managing campaigns on behalf of multiple clients, […]

Email remains one of the most effective tools nonprofits have for engaging supporters, driving donations and nurturing long-term relationships. Even as new channels emerge, well-crafted email campaigns continue to outperform many other outreach methods by both reach and return on investment. Why Email Still Matters for Nonprofits Email is not just alive. It’s thriving in […]

Email marketing has been declared “dead” more times than anyone can count. Yet here we are in 2026, and email is still one of the most reliable, cost-effective, and high-performing marketing channels available. What has changed is how email marketing works Audiences are more selective. Privacy expectations are higher. Automation is smarter. And inbox competition […]

If you’ve ever contacted our support team about an email issue, you may have been asked to provide the full headers. While that can sound technical, it’s actually a normal and helpful request! So, what are headers? Are they dangerous to share? And why do we ask to see them instead of just reading the email itself?! […]