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  • Customer Success

Support Around the Clock

It’s always 5-clock somewhere, right? SMTP2GO is a worldwide service with outgoing servers/data centers in the US, EU/UK, and Australia, and a global customer base. We feel, therefore, it’s only right that our support is also worldwide and available 24-7, 7 days a week. How can you contact us? We know that different customers prefer […]

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  • Company Life

SMTP2GO Takes Home Gold at the Stevie Customer Service Awards!

Grab your champagne because we’re celebrating! 🍾🥂 SMTP2GO have just been awarded GOLD in the Stevie Awards Customer Service Department of the Year – Computer Services. This award means the world to us because, at SMTP2GO, we put a massive emphasis on our customer support, and it truly is such an honor for our efforts to have […]

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SMTP2GO at Web Summit Lisbon 2017
  • Company Life

Two Kiwis, Two Brits and a Leprechaun Walk into an Irish Bar… At Web Summit in Lisbon

From 6-9 November a few of our team members had the opportunity to travel to Portugal to attend Web Summit 2017. Charlotte, Teresa and I (Louise) represented our Customer Support Team and Callum and Nick travelled from the Development Team. Being part of an international company and working remotely means that we don’t often get […]

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  • Company Life

Customer Support Inspiration from Inbound 2017

Customer support is one of our main priorities at SMTP2GO. We’re unique in that our support agents are trained to guide you through every process from sales queries to technical support. The reason for this is that when you get in touch, you can feel confident knowing that you’re speaking to a small team who […]

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