March Release & Updates

SMTP2GO’s newest release brings general enhancements and updates to improve the user experience.

• If you joined or upgraded your SMTP2GO account after June 2013 (and are therefore paying via our new payment processor called Fastspring) you now have the ability to purchase blocks of extra emails. You can do this to temporarily increase your email quota instead of upgrading to a higher plan.
• The account reputation percentage calculation has now been adjusted to more accurately reflect account behavior. Bounce and spam rate calculations are now more closely aligned with our recommended bounce and spam rates before the reputation percentage is lowered. This will also help to increase account reputation more quickly after a temporary sending issue has been resolved.

• Adjustments are continually made to our hard/soft bounce classification system, to ensure that it stays as accurate as possible. Simply checking the SMTP response code (e.g. 421, 450, 551, etc.)  does not give a reliable indicator of whether a bounce is hard or soft, as a certain percentage of recipient mail servers (including some very big email providers) do not respond with sensible or relevant response codes. The only reliable way (what we do!) to determine if a bounce is hard or soft is to maintain a large database of known responses given by recipient mail servers, which have been properly classified.
• Your local currency is now selected by default when subscribing to a new SMTP2GO plan. US dollars can still be selected as an option.
• The Terms of Service Agreement has been updated to include restrictions on the use of SMTP2GO to handle ‘auto-forwarded’ messages. More information is available here.