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  • Support has a Brand New Look!

    Since Zendesk’s recent updates, our Knowledge Base has gotten a shiny new upgrade. Here, you’ll find all the info you need about our email delivery, technical details, billing info, API setups and SPF/ DKIM guides. Take a look, have a browse, and let us know if you need any additional assistance. You can email us or get in touch via […]

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    Dealing with Gmail’s DMARC Policy

    Gmail has previously announced that “some time” in June 2016, they will be adjusting their DMARC policy. This will mean that you’ll only be able to reliably send emails from a @gmail.com email address through Gmail’s own servers. Any SMTP service other than Gmail’s will no longer be allowed. Yahoo and AOL have already made […]

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    What is Transactional Email?

    Though it may not be a layman’s term, everyone who has an active email account has probably received transactional email at some point. Transactional email refers to an email generated by some action involving the user; it does not necessarily refer to any sort of financial transaction. This could include an action directly on the […]

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