Since Zendesk’s recent updates, our Knowledge Base has gotten a shiny new upgrade. Here, you’ll find all the info you need about our email delivery, technical details, billing info, API setups and SPF/ DKIM guides. Take a look, have a browse, and let us know if you need any additional assistance. You can email us or get in touch via […]
Gmail has previously announced that “some time” in June 2016, they will be adjusting their DMARC policy. This will mean that you’ll only be able to reliably send emails from a @gmail.com email address through Gmail’s own servers. Any SMTP service other than Gmail’s will no longer be allowed. Yahoo and AOL have already made […]
Though it may not be a layman’s term, everyone who has an active email account has probably received transactional email at some point. Transactional email refers to an email generated by some action involving the user; it does not necessarily refer to any sort of financial transaction. This could include an action directly on the […]
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