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OnBase allows custom SMTP relaying for email messaging. Due to complexity, we recommend you speak with Hyland/Onbase support or consultants to correctly set the outgoing server details.

Hyland provides comprehensive documentation.

You can find your SMTP Settings within your SMTP2GO Dashboard.

Once sending is through SMTP2GO, you can access reports directly in your SMTP2GO dashboard, which will help you understand delivery successes and failures, tracking information and many more useful metrics. We’ve written some great articles outlining the features of your SMTP2GO account and we recommend taking the time to see everything we have to offer.

Should you need extra help from our award-winning support team, we are almost always available to assist. You can find support contact details in your SMTP2GO dashboard and information about retrieving your support PIN here.

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