The Deliverable Diary

Sending email with SMTP2GO is a piece of cake but, occasionally, it can go wrong… In this post, we take a look at how to investigate and troubleshoot email delivery issues in your SMTP2GO account, helping ensure the best delivery rates. Email delivery issues: how to troubleshoot Log in to your SMTP2GO account, go to the […]

This post answers questions we receive from customers migrating to SMTP2GO from another ESP / SMTP provider. Frequently Asked Questions: Do you have a free plan? Yes, the free plan allows 1,000 emails per month and has a limit of 200 emails per day (a 25-per-hour limitation applies if no sender domains are verified). It […]

Confused about hard bounces, soft bounces, or rejected emails? Here’s the lowdown… SMTP2GO categorizes all bounces into hard bounces and soft bounces. A rejected email is an email that SMTP2GO blocks due to the recipient being on your suppression list. We do the hard/soft categorization by analyzing the error message sent to us by the recipient’s mail server. If […]

The setup of printers or copiers for scan to email can be a little tricky and may require trying a few different options for it to work successfully. Here are a few tips that we recommend trying, and some settings that are worth double-checking, if you’re encountering issues. Connecting to the host name or IP […]

Are you fed-up of providing a substandard email service to your customers? Then resell! As a reseller, you can create separate subaccounts for each of your customers, giving them full visibility into their email delivery activity. Resell and create separate accounts for each of your customers Every paid account with us already has the ability […]

The vast majority of our team is WFH and, as anybody who works as part of a remote team knows, it can get lonesome at times… And this is why try to orchestrate as many ‘in real life’ opportunities as possible! Our European and UK-based teams often meet up at events across Europe, and our […]