We’re continuing to grow, and have been awarded a place in Deloitte’s 2013 Technology Fast 500 list for Asia Pacific for the 2nd consecutive year. Deloitte ranked SMTP2GO the 461st fastest-growing company in Asia Pacific for 2013. Winners for 2013 were selected based on the highest percentage of revenue growth from 2011 to 2013.
We’re aiming for 3 years in a row, so look out for us in 2014!
About Deloitte Technology Fast 500:
The Deloitte Technology Fast 500 is the pre-eminent technology awards program in Asia Pacific with 2013 being its 12th anniversary. Combining technological innovation, entrepreneurship and rapid growth, Fast 500 companies large, small, public, and private are on the cutting edge and are transforming the way we do business. The top 500 companies averaged a revenue growth of 356%, staggering by any measure, though this figure is down from last year’s average growth of 467%.
Emails sent to mail.ru email addresses can occasionally be blocked. Mail.ru provides a solution to this issue by allowing domains to be added to their list of approved senders. Adding these domains requires proof of ownership. This also applies to other domains controlled by mail.ru such as bk.ru and list.ru.
To do this, create a free mail.ru account. It is not advised that existing mail accounts, such as Gmail or Yahoo, are used to log in to this service.
Once the account has been created, go to the mail.ru postmaster page and enter your domain name. Note: the screenshots below may appear different when you view the site.
There will be three options for verifying and proving ownership of the domain. Choose one option and follow the instructions provided.
Very few people know how to properly report spam. This is a quick guide which outlines the best way of dealing with spam, with the aim of getting the underlying spammers shut down.
The most effective way to deal with a spam email is to report it directly to the organization that is responsible for the spam email’s originating IP address. These organizations will usually respond very quickly to such requests (as they care about their own reputations).
You will firstly need to locate the following information:
- The email headers of the spam email.
- The originating IP address of the spam email.
- A responsible email address(es) for that IP address.
To find out the originating IP address of the spam email, view the spam email’s headers. There are many ways to do this, as every email client is different. Here are some examples:
- Gmail – On the right hand side of the email message there is a “Reply” button with a small drop down icon beside it. Click the small icon and choose “Show original”.
- Outlook 2003 - Right-click the email message and select “Options…”
- Outlook 2007 – Right-click the email message and select “Message Options…”
- Outlook 2010 and 2013 - In the message window, select the File tab then click the “Properties” button.
- Live.com, Outlook.com and Hotmail.com – On the right hand side of the email message there is a drop down box labelled “Actions”. Choose “View message source” from the list.
You will find the IP address in the section labelled “Received: from”. Usually there is more than one of these, so select the last one, which is the earliest. This will be the IP address of the actual computer from which the spam email originated.
Go to the DomainTools website: whois.domaintools.com and put in the IP address we found in the previous step. Click “Lookup”.
With all this collected information, compose an email. Address it to the responsible email address from the above step, and request that the spam originating from the IP address be stopped. Paste in a copy of the spam email’s headers to finish the message.
Below is an example:
An alternative to doing this manually is to use the free service provided by SpamCop. This website will analyse the headers and make contact with those responsible for the IP address.
We’ve just released a much requested feature, giving our customers the ability to easily insert an unsubscribe link in the emails that they send. This can be found from the ‘Settings > More > Unsubscribe Options‘ page in your SMTP2GO control panel.
When you send an email newsletter to multiple recipients, your recipients will expect to see a way they can remove themselves from your mailing list, if they so choose. You can now easily insert an unsubscribe link, which will allow a recipient to simply click the link, and be taken to a web-page which will show confirmation that they have been immediately unsubscribed.
This functionality allows you to avoid having to build your own unsubscribe system, or forcing your recipients to have to email you to get removed.
In general, by using the new unsubscribe link functionality, your newsletter emails will appear more professional, and you will receive fewer spam complaints (which are often created in frustration if a recipient cannot easily unsubscribe).
SMTP2GO is growing very quickly, and late last year was featured in the Deloitte Technology Fast 500 for Asia/Pacific.
We had the pleasure of meeting New Zealand’s Minister for Communications and Information Technology, Amy Adams in Wellington.
It was an excellent day and a great achievement by our entire team. Congrats!
We’re proud to announce the launch of Fluttermail Email Marketing, a really useful web-based service for creating and sending email newsletters to thousands of your contacts.
While SMTP2GO is perfect for sending important transactional and day-to-day emails, and for integrating with email software or apps that need an SMTP server to work, Fluttermail is an “all in one” web app for people who like to do everything within one website. You can compose, send and track emails all from the one website.
We wanted to make Fluttermail different to all its competitors, and one way we’ve done that is pricing, which has really made it affordable to almost all businesses. Check it out!
Airlink101 network cameras require a non-SSL SMTP server in order to send emails.
SMTP2Go’s SMTP server will work with these devices, as the SMTP2Go service can work with or without SSL enabled.
You can test the service with a free trial. Please note that you should try setting the Port Number to each of the following (until you are able to send emails): 2525, 587, 8025, 25.
Thanks to one of our members for advising us about this. An example screenshot (from the SkyIPCam747W Wireless Network Camera) is shown below:
SMTP2Go Corporate’s improved weekly bounce reporting service has recently been enabled.
The new weekly reports include only true, hard bounces. A hard bounce is an email address that has proven to be undeliverable, and will never accept email in the future.
The only truly accurate method of determing whether a bounce is hard or soft is to analyse the bounce message for positive/negative keyword phrases.
So… how do we do it?
When an email bounces, we scan the bounce-back message against hundreds of specific known soft bounce keyword phrases, such as ‘Mailbox is full’, ‘SPF check failed’, and ‘We do not accept junk mail’.
If a bounce’s message includes any of our soft bounce keyword phrases, it is classified as soft.
If the bounce hasn’t already been classified as soft, we then scan the message against hundreds of specific known hard bounce keyword phrases, such as ‘Invalid email recipient’ or ‘The account does not exist’.
If a bounce’s message includes any of our hard bounce keyword phrases (and wasn’t already classified as soft), it is classified as hard.
Our classification system has a very high level of accuracy, and we’re sure it will be of use to anyone using SMTP2Go Corporate to send to mailing lists.
Having one or more emails stuck in your Outbox is an indication that your SMTP server settings may be incorrect, OR, your SMTP settings may be correct, but your current location could be blocking the port you are trying to use.
Whether you use Outlook, Thunderbird, Apple Mail, Windows Live Mail, or any other email client, having emails refusing to leave your Outbox is one of the most frustrating things that can happen with email.
The SMTP2Go service provides a solution for this problem by providing an SMTP server that works from any location in the world.
Solve these common sending errors:
Cannot find the e-mail server. Verify the server information in your account properties.
Outlook cannot connect to your outgoing (SMTP) e-mail server.
The message could not be sent because the connection to SMTP server X timed out.
Motorola Droid X devices require that an SMTP username and SMTP password is used when sending emails. This appears to be a change from the previous Droid’s software.
To setup email on a Droid X, you need an SMTP server that can accept an SMTP username/password. The setup instructions below show how to use SMTP2Go, which has a free SMTP server that can be used.
- If you haven’t already, get a free SMTP2Go account
- Select Outgoing Server
- Enter SMTP server: smtp2go.com
- Deactivate check on both Use Secure connection and Verify Certificate
- Enter Port: 2525
- Enter your SMTP2Go BILLING email address into Username (the complete email address)
- Enter your SMTP2Go password into Password
- Tap on OK
Please note: if you are still unable to send, please try using SMTP port 25, 8025 or 587.
Verizon Droid X users may benefit from using SMTP server port80.smtp2go.com and SMTP port 80.